Terms & Conditions

PAYMENT
Standard Products: Prepayment. Net 30 days available upon credit approval or agreement.
Custom Orders: A 100% deposit is required at time of order. Deposits paid on custom items are subject to a restocking charge and are non-refundable or partially refundable, at USALightings’ sole discretion.

PRICING
The prices in our quotations are based upon total quantities shown as an aggregate of all individual products ordered. Any change in the aggregate number can affect pricing.

CLAIMS
All goods are shipped at purchaser’s risk. Claims for carton shortages or damaged goods must be documented and handled with the forwarder. All other claims must be made to USALightings.

CANCELLATION
All orders are considered non-cancellable unless written consent is issued by USALightings. Cancellation fee will be based on costs incurred prior to receipt of cancellation notice. No cancellation will be considered without a formal written request from customer.

QUOTATIONS
USALightings’ written quotation describing the goods and these selling terms and conditions between the purchaser and USALightings may not be amended without USALightings’ prior written consent.

HOLD ORDERS
Hold orders are valid for 90 days from date of hold.  After 90 days, hold orders are automatically expired.  Unless otherwise stipulated, all prices acknowledged are firm for shipment within 90 days of order entry date. USALightings reserves the right to review and adjust pricing as necessary to reflect any increased costs after 90 days.

ESTIMATED SHIP DATE (ESD)
Ship dates provided are estimate. USALightings is not responsible for expedited freight of any kind due to component shortage or any other reasons in which an estimated ship date is not met. USALightings is not liable for project timelines and will not pay for liquidated damages or back-charges of any kind related to external project timeline.

 

WARRANTY

Limited Warranty:

LED Tape Light, Drivers and Accessories, Indoor

USALightings , 11051 Spring Point Circle, Riverview, FL 33579, (“USALightings”) warrants to the original purchaser (“Purchaser”) that the USALightings branded indoor professional luminaires identified on Schedule 1 (“Products”) will be free from defects in material and workmanship which cause the Product to fail to operate in accordance with the performance specifications set forth in documentation published for or provided with the Product (“Specifications”) for the applicable period and subject to the additional terms and conditions set forth on Schedule 1 from the date of purchase (as set forth in the applicable invoice) (“Warranty Period”). USALightings warrants that any standard finish on a Product will be free of cracking, peeling, excessive fading, and corrosion defects during the applicable Warranty Period. To the extent that an authorized USALightings distributor is the Purchaser of the Products, such distributor may transfer this limited warranty to subsequent purchasers of the Products, provided that such Products are resold in new condition and in their original packaging. Third party components incorporated into the Product that are not manufactured by USALightings are excluded from this warranty, but may be covered by a third party manufacturer. Such third party manufacturer shall be solely responsible for the costs related to any claims associated with any such component. For LED Products, the Product shall be considered defective only if 10% or more of the LED components fail for such Product. Certain luminaire components may be adversel affected by contaminants. If sulfur, chlorine, or petroleum based solutions, or other contaminants will be in the area of operation, please consult factory as damage caused by these contaminants are not covered under our warranty. If any Product covered by this limited warranty is returned by Purchaser in accordance with USALightings’ Terms and Conditions of Sale (available at www.USALightings.com) within the Warranty Period, and USALightings determines to its satisfaction that such Product failed to satisfy this warranty, USALightings will, at its option, repair or replace the Product or the defective part thereof, or reimburse Purchaser for the purchase price, subject to the terms and conditions set forth herein. For purposes of clarity, “repair or replace the Product or the defective part thereof” does not include any removal or reinstallation costs or expenses, including, without limitation, any labor costs or expenses, shipping costs to return non-conforming Products or any damages that may occur during the return of Product to USALightings. If USALightings chooses to replace the Product and is not able to do so because it has been discontinued or is not available, USALightings may replace it with a comparable product. USALightings reserves the right to use new, reconditioned, refurbished, repaired or remanufactured products or parts in the repair or replacement of any Product covered by this limited warranty.

This limited warranty is subject to the following additional conditions:

  • The Products have been properly handled, stored, wired, transported, installed, operated and maintained in accordance with the applicable Specifications.
  • A USALightings representative will have access to the failed Products and the fixtures used to operate them. If the fixture or other parts become suspect, the representative shall have the right to invite other manufacturers’ representatives to evaluate the lighting system components.
  • The Product has been purchased directly from an authorized USALightings distributor/dealer for use in the United States.
  • Purchase receipt for the Product is available for inspection by USALightings.

This limited warranty does not apply to damage or failure to perform arising as a result of any acts of God or from any abuse, misuse, abnormal use, improper power supply, powers surges or fluctuations, corrosive environments, neglect, exposure or any use or installation in violation of the instructions or restrictions prescribed by USALightings or any applicable standard or code, including those contained in the latest National Electrical Code, Standards for Safety of Underwriters Laboratory, Inc. (UL) or the American National Standards Institute (ANSI). No agent, distributor or dealer is authorized to change, modify or extend the terms of this limited warranty on behalf of USALightings. THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT IS DESIGNED OR IF ANY REPAIRS OR ALTERATIONS ARE MADE BY ANY PERSON NOT AUTHORIZED BY USALIGHTINGS IN WRITING.

THIS LIMITED WARRANTY IS THE ONLY WARRANTY GIVEN BY USALIGHTINGS WITH RESPECT TO THE PRODUCTS AND THE SOLE REMEDY FOR ANY AND ALL CLAIMS, IN CONTRACT, IN TORT OR OTHERWISE ARISING FROM THE FAILURE OF PRODUCT AND IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. PURCHASER’S EXCLUSIVE REMEDY FOR ANY NONCONFORMITY OR DEFECT IN ANY PRODUCT SHALL BE ONLY AS EXPLICITLY SET FORTH HEREIN. UNDER NO CIRCUMSTANCES SHALL USALIGHTINGS’ AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH A DEFECTIVE PRODUCT, IN CONTRACT, TORT OR OTHERWISE, EXCEED THE PURCHASE PRICE OF THE PRODUCT TO WHICH SUCH LIABILITY RELATES. IN NO EVENT SHALL USALIGHTINGS BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR COMPENSATORY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOSS OF USE, PROFITS, BUSINESS OR GOODWILL EVEN IF USALIGHTINGS WAS ADVISED OF OR WAS OTHERWISE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

This limited warranty is effective for the purchases of the Product on or after the effective date set forth herein and is in consideration of and is expressly subject to and conditioned by the terms set forth herein. USALightings reserves the right to modify this warranty from time to time and any modifications shall be effective for all orders placed on or after the effective date of such revised warranty.

Limited Warranty: Outdoor LED Tape Light, Drivers and Accessories

USALightings, 11051 Spring Point Circle, Riverview, FL 33579,(“USALightings”) warrants to the original purchaser (“Purchaser”) that the USALightings branded outdoor professional luminaires identified on Schedule 1 (“Products”) will be free from defects in material and workmanship which cause the Product to fail to operate in accordance with the performance specifications set forth in documentation published for or provided with the Product (“Specifications”) for the applicable period and subject to the additional terms and conditions set forth on Schedule 1 from the date of purchase (as set forth in the applicable invoice) (“Warranty Period”). Unless otherwise noted on Schedule 1, USALightings warrants that any standard finish on a Product will be free of cracking, peeling, excessive fading, and corrosion defects during the applicable Warranty Period. To the extent that an authorized USALightings distributor is the Purchaser of the Products, such distributor may transfer this limited warranty to subsequent purchasers of the Products, provided that such Products are resold in new condition and in their original packaging. For LED Products, the Product shall be considered defective only if 10% or more of the LED components fail for such Product.

If any Product covered by this limited warranty is returned by Purchaser in accordance with USALightings’ Terms and Conditions of Sale (available at www.USALightings.com) within the Warranty Period, and USALightings determines to its satisfaction that such Product failed to satisfy this warranty, USALightings will, at its option, repair or replace the Product or the defective part thereof, or reimburse Purchaser for the purchase price, subject to the terms and conditions set forth herein. For purposes of clarity, “repair or replace the Product or the defective part thereof” does not include any removal or reinstallation costs or expenses, including, without limitation, any labor costs or expenses, shipping costs to return non-conforming Products or any damages that may occur during the return of Product to USALightings. If USALightings chooses to replace the Product and is not able to do so because it has been discontinued or is not available, USALightings may replace it with a comparable product. USALightings reserves the right to use new, reconditioned, refurbished, repaired or remanufactured products or parts in the repair or replacement of any Product covered by this limited warranty.

This limited warranty is subject to the following additional conditions:

  • The Products have been properly handled, stored, wired, transported, installed, operated and maintained in accordance with the applicable Specifications.
  • A USALightings representative will have access to the failed Products and the fixtures used to operate them. If the fixture or other parts become suspect, the representative shall have the right to invite other manufacturers’ representatives to evaluate the lighting system components.
  • The Product has been purchased directly from an authorized USALightings distributor/dealer for use in regions that are within the jurisdiction of the United States or Canada.
  • Purchase receipt for the Product is available for inspection by USALightings.

This limited warranty does not apply to damage or failure to perform arising as a result of any acts of God or from any abuse, misuse, abnormal use, improper power supply, powers surges or fluctuations, corrosive environments, neglect, exposure or any use or installation in violation of the instructions or restrictions prescribed by USALightings or any applicable standard or code, including those contained in the latest National Electrical Code, Standards for Safety of Underwriters Laboratory, Inc. (UL), the American National Standards Institute (ANSI), or, in Canada, the Canadian Standards Association (CSA). No agent, distributor or dealer is authorized to change, modify or extend the terms of this limited warranty on behalf of USALightings. THIS LIMITED WARRANTY IS VOID IF THE PRODUCT IS NOT USED FOR THE PURPOSE FOR WHICH IT IS DESIGNED OR IF ANY REPAIRS OR ALTERATIONS ARE MADE BY ANY PERSON NOT AUTHORIZED BY USALIGHTINGS IN WRITING.

THIS LIMITED WARRANTY IS THE ONLY WARRANTY GIVEN BY USALIGHTINGS WITH RESPECT TO THE PRODUCTS AND THE SOLE REMEDY FOR ANY AND ALL CLAIMS, IN CONTRACT, IN TORT OR OTHERWISE ARISING FROM THE FAILURE OF PRODUCT AND IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. PURCHASER’S EXCLUSIVE REMEDY FOR ANY NONCONFORMITY OR DEFECT IN ANY PRODUCT SHALL BE ONLY AS EXPLICITLY SET FORTH HEREIN. UNDER NO CIRCUMSTANCES SHALL USALIGHTINGS’ AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH A DEFECTIVE PRODUCT, IN CONTRACT, TORT OR OTHERWISE, EXCEED THE PURCHASE PRICE OF THE PRODUCT TO WHICH SUCH LIABILITY RELATES. IN NO EVENT SHALL USALIGHTINGS BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR COMPENSATORY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES RESULTING FROM LOSS OF USE, PROFITS, BUSINESS OR GOODWILL EVEN IF USALIGHTINGS WAS ADVISED OF OR WAS OTHERWISE AWARE OF THE POSSIBILITY OF SUCH DAMAGES.

This limited warranty is effective for the purchases of the Product on or after the effective date set forth herein and is in consideration of and is expressly subject to and conditioned by the terms set forth herein. USALightings reserves the right to modify this warranty from time to time and any modifications shall be effective for all orders placed on or after the effective date of such revised warranty.

USALIGHTINGS, September 15, 2015